Receptionists are the first point of contact for visitors and callers to an organization. They are responsible for greeting guests, answering phone calls, and scheduling appointments. However, the term receptionist can be replaced with several other synonyms like front desk personnel, administrative assistant, secretary, or customer service representative. All of these terms reflect the same responsibilities and duties of a receptionist. Some other alternatives that can be used are clerical support, office assistant, or guest services attendant. No matter what title a receptionist goes by, their role is crucial as they are the face of the company and the first impression visitors and clients receive.