What is another word for telephonists?
Pronunciation: [təlˈɛfənˌɪsts] (IPA) 
Telephonists are individuals who are responsible for managing and operating telephone systems in offices. However, there are many other terms that can be used synonymously with telephonists. Some of these terms include telephone operators, switchboard operators, receptionists, and call center agents. Telephone operators are responsible for handling incoming and outgoing calls and routing them to the right department or person. Switchboard operators work in a similar capacity, but they usually operate large switchboards in busy facilities. Receptionists also handle phone systems, but they may have additional responsibilities like greeting visitors and managing appointments. Call center agents work in dedicated call centers and handle a high volume of calls from customers and clients. All these terms essentially refer to individuals who manage and operate telephone systems.
