When someone is in need of understanding and empathy, a "sympathetic ear" is what they crave. But what other phrases can be used to express this same sentiment? Here are a few suggestions to consider: compassionate listener, understanding confidant, empathetic supporter, caring sounding board, friendly listener, supportive shoulder, patient counselor, kind-hearted advisor, benevolent friend, and understanding buddy. No matter which phrase is used, the important thing is to offer an open heart and mind to those seeking comfort and connection. Being a sympathetic ear can make a world of difference to someone in need.