What is another word for customer service?

Pronunciation: [kˈʌstəmə sˈɜːvɪs] (IPA)

Customer service is a vital aspect of any business that seeks to retain and grow its customer base. Different businesses may use different terminologies to describe their customer service, depending on the targeted audience and the industry. Some of the common synonyms for customer service include client support, customer care, customer experience, customer satisfaction, and customer success. Regardless of the terminology used, the objective of customer service is to provide timely and exceptional services that meet or exceed the customer's expectations. Other synonyms include after-sales support, customer relationship management, and consumer assistance. Companies must aim to improve all aspects of their customer service to ensure that their customers are satisfied and loyal to their business.

What are the hypernyms for Customer service?

A hypernym is a word with a broad meaning that encompasses more specific words called hyponyms.

Famous quotes with Customer service

  • We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live.
    Arthur Blank
  • We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
    Tony Hsieh
  • Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
    Sanjay Kumar
  • That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
    Sanjay Kumar
  • Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
    Arthur Levitt

Related words: customer service cost, customer service fields, customer service jobs, customer service specialists, customer service officer, customer service email address, customer service chatbots, customer service complaints

Related questions:

  • What is best customer service software?
  • How to provide great customer service?
  • How to get better customer service?
  • What are the benefits of great customer service?
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