What is another word for customer relationship management?

Pronunciation: [kˈʌstəmə ɹɪlˈe͡ɪʃənʃˌɪp mˈanɪd͡ʒmənt] (IPA)

Customer relationship management (CRM) is a term that refers to the practices, strategies, and technologies used by businesses to manage interactions with customers and potential customers. Synonyms for CRM include customer management, customer service management, relationship marketing, and customer experience management. These terms all involve customer-centric approaches to marketing and involve taking a proactive approach to developing and fostering customer relationships. Other synonyms for CRM include sales force automation, customer retention management, and customer analytics. No matter which term is used, the goal is to create and maintain long-lasting and positive relationships with customers across all touchpoints.

What are the hypernyms for Customer relationship management?

A hypernym is a word with a broad meaning that encompasses more specific words called hyponyms.
  • Other hypernyms:

    Data Analysis, customer service, customer support, customer experience, relationship management, process automation, Business Intelligence Solutions, Business Process Solutions, Reporting Solutions, Strategic Business Management.

Related words: excel customer relationship management, customer relationship management software, CRM for small business, CRM for sales, customer service CRM, CRM strategy, customer service CRM software, best CRM for small business

Related questions:

  • What is crm?
  • What is a crm tool?
  • What is a customer relationship management software?
  • Word of the Day

    be inspired
    aid, answer, apportion, apprehend, attention, barb, caution, charge, compass, compassionate.